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Channel announcements

Post a project's new tickets, status moves and comments into a Slack, Discord or Microsoft Teams channel.

Set up a channel

  1. 01In Slack, Discord or Teams, create an incoming webhook for the channel and copy its URL.
  2. 02In Praxis, open the project's Settings and expand Outgoing notifications.
  3. 03Paste the URL into New notification webhook URL and save.

Each project has its own destination. There is no need to choose a service: one message works for all three.

What is posted

  • A ticket is created.
  • A ticket's status changes.
  • Someone comments.

Other changes, such as assignee, priority or board, stay on the ticket's history. This keeps the channel worth reading.

Delivery

  • A message is sent only after the change is saved, never for a change that failed.
  • Praxis waits up to 5 seconds for the channel. A slow or failed channel never blocks your change.
  • A missed message is not retried.

Keeping the URL safe

  • The URL must use https and point to a public address.
  • Anyone with the URL can post into that channel, so Praxis never shows it again. Settings only say whether one is set.
  • To stop announcements, tick Disconnect notifications and save.